Shipping + Returns
HOLIDAY SHIPPING DEADLINES
Don't worry, your holiday gifts will get there in time! Place your order by the specified dates below to guarantee delivery before Christmas. Please note that express delivery may not be available to all international locations. Contact us at firstname.lastname@example.org for questions.
|STANDARD SHIPPING||ORDER BY:|
|Canada||DECEMBER 16, 2016|
|United States||DECEMBER 16, 2016|
|International||DECEMBER 7, 2016|
|Canada||DECEMBER 20, 2016|
|United States||DECEMBER 20, 2016|
|International||DECEMBER 18, 2016|
|PERSONALIZED ITEMS||DECEMBER 1, 2016|
HOW WE SHIP
Orders are processed Monday through Friday with the exception of holidays. Please allow 2-3 business days for in stock orders to be processed.
Standard and free shipping on orders to Canada and the US will always arrive duty free! All orders include tracking.
|$7.95 Standard Shipping||2-5 business days|
|*Free shipping on orders over $49||2-5 business days|
|UNITED STATES||Estimated Delivery:|
|$6.95 Standard Shipping||4-6 business days|
|*Free shipping on orders over $49||4-6 business days|
|$14.95 Standard Shipping||5-10 business days|
International orders and orders shipped with Express Shipping may incur duties.
Delivery times listed above are only estimates and do not take into consideration delays due to holidays, customs clearance etc. Addresses in remote areas may require additional delivery time. We do our best to help your items get to you in time, however, we are not responsible for packages delivered outside the estimated time frame. For guaranteed delivery, please refer to our Express Shipping options.
|SAT / SUN||TUESDAY||TUESDAY||FRIDAY|
All express delivery times and prices are based on orders shipping to most major cities. Shipments going to remote locations may require additional charges and an extra business day for delivery. Any customs fees, duties or taxes are the responsibility of the customer. Please contact us for any questions about express shipping to your location!
EXTENDED HOLIDAY RETURN POLICY: Orders placed between November 7, 2016 and December 24, 2016 can be returned up until January 31, 2017. This applies to all orders that meet the conditions below.
*Orders placed during our Black Friday and Cyber Monday sale are a FINAL SALE and are excluded from the extended holiday return policy.
We want you to be happy with your jewels! If they don't make you say "olive it," you can return qualifying item(s) for a refund or credit within 30 days of the ship date. Just contact us at email@example.com and we'll walk you through the process! Refunds outside of 30 days are subject to credit only.
Returned items must be:
- Unworn and in new condition
- In their original packaging
- Sale items and personalized items are FINAL SALE
*Note that not all refunds are equal so please contact us before sending your order back.
Exchanges can only be made for the same item at this time.
ITEMS WITH FUTURE SHIP DATES
Please note that pricing is subject to change at any time without notice.